Copper Mountain Resort

Raised on Colorado

Copper Mountain Resort is a Ski Resort in Colorado, located 75 miles west of Denver. We offer skiing/snowboarding, tubing, ice skating, alpine coaster, dining, shopping, lodging, spa services. In Summer months, we offer golf (Copper Creek), mountain biking, alpine coaster, Woodward Summer camps, hiking, and much more!

Mountain stats -

• 2490 ski-able aces of terrain
• Base elevation of 9,700 feet
• Summit elevation of 12,441 feet

To be considered for this position, please submit an online application at http://www.coppercolorado.com/jobs Job Title: Building Services Manager Job Status: Full-time, year-round (CORE) Job Summary: Copper Building Maintenance provides outstanding maintenance services for all Copper owned and managed properties, including outside request for services. Departments overseen by Manager: Building Maintenance (Mechanical Maintenance, Purchasing and Dispatch), Dept.# 1145; Facilities Maintenance, Dept.# 1157; and   Condo Maintenance (Condo technicians, Carpentry and Painters), Dept.# 1163. Essential Duties include:

• Maintaining a high level of interaction, ensure communication and team play that occurs between the leaders of the building maintenance team and internal strategic partners including: managed and owned business managers, 3^rd party management companies, Copper businesses, food & beverage, accounting, front desk,  athletic club & spa, rental owner services, housekeeping and security.
• Lead, monitor, coach, support and correct other members of the building maintenance team at various times to ensure all staff are encouraged to follow our Core Values, work safely, are well presented and remain focused on customer service.
• Financial management of building maintenance operations. Specifically: Proactive expense/revenue management; strategic labor management; production of accurate billings for all internal and external customers and displaying an ability to manage to the volumes while not negatively impacting the owner, internal customer or guest experience nor the service levels they receive; producing and analyzing P&Ls, budgets, reforecasts, capital, contribution reports, labor stats, reports; billings (for individual owners, internal customers and HOAs); work orders and owner rental statements.
• Displaying strong negotiation and conflict resolution skills to turn challenges into opportunities while finding creative and mutually beneficial solutions to issues pertaining to the building maintenance operation.
• Maintaining a focus, together with other Copper leaders, on strategically growing our association and maintenance management businesses through providing consistently outstanding services to ensure that the building maintenance team is set up for success and can accommodate such growth.
• Having a clear understanding of all contracts and agreements under which the Lodging Division is obligated to operate.
• Overseeing effective purchasing (with a focus on economies of scale) and inventory management and safe use of all tools, equipment, vehicles, materials and supplies required by the building maintenance operation.
• Implementing and maintaining a structured processes and protocols for all building maintenance activities and communicating these to staff, strategic partners, owners, associations and vendors as required.
• Ensuring the professional conduct of the staff and excellent customer service delivery (day and night) of the building maintenance team through promoting a "front of house" mentality among all staff members.
• Oversee several operating systems, being a knowledgeable leader and system administrator for such systems.

Administration Duties:

• Coordinate Powdr Purchasing Cards reporting
• Annual & semi-annual performance appraisals
• Forecasting for budgets & capital projects
• Managing unit rent-abilities (preventative maintenance) schedule, quality and reporting
• Writing budgets
• Producing productivity reports & KPI’s (Key performance indicators) to measure teams productivity & success
• Corrective action, as necessary
• Business plans
• Standard operating procedures
• Train safety requirements and manage all documentation
• Data collection, present and manage capital budgets
• Permits & County approvals
• Hold weekly to bi-weekly 1-1 meetings with all direct reports
• Hold timely team meetings with all departments
• Employee recognition events

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. Basic Requirements:

• Proficiency in Microsoft Word, Excel, Office and Outlook Programs is essential. Strong working knowledge of Microsoft PowerPoint & Project; database and/or CRM systems; work-order & billing software systems would be a definite advantage.
• Strong working knowledge of the maintenance or related management systems; Guestware or Maintenance Connection
• Excellent working knowledge and ability to train others is desired
• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
• It is important to understand that this position will require varied working hours that may include evenings, weekends, early mornings and many possible long days.
• Reasonable fitness is required in order to move about the property and individual lodges/units easily during all weather conditions.
• Must have accurate vision
• Must be able to lift and carry items up to 50 lbs.
• Be able to walk, crawl, climb in confined spaces
• Work at a desk for extended periods
• Must have a valid US Driver’s license

Preferred Experience:

• College degree required. Graduate degree preferred.
• Proven, validated experience/performance at a senior management level in maintenance organizations in varying business volumes in a high alpine environment strongly desired.
• Proven hands-on management experience, skills and ability to train personnel across the full spectrum of maintenance and property management activities including: association maintenance, accounting supervision, project management, all general in-unit and common area repairs, appliance repair, hot tub operation & maintenance, locksmithing and landscaping desired.
• Ability to multitask, managing several large projects including close attention to the operations teams and functions on a daily basis

Copper Mountain, LLC is an affirmative action employer and that age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. Can you see yourself here- Apply now at http://www.coppercolorado.com/jobs!

Copper Mountain, CO

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