In everything we make, we source Non-GMO and gluten-free ingredients harvested through Fair Trade practices, and ensure every product is botanically sweetened—meaning no refined or processed sugars. The outcome? A chocolate with no added sugar that’s filled to the brim with pure deliciousness.

With a mix of industry leaders, wellness professionals, entrepreneurs and, of course, chocolate lovers, our team believes in what we do, what we make and why it matters. We’re dedicated to spreading the Lily’s passion for deliciousness and wholesomeness one bar and baking chip at a time.

This position is the main contact with external buyers, internal sales team and operations team and has regular reports in to executive management. In addition to some data entry processing, the position is the manager of the customer service team and is responsible for the day to management of customer orders as well as larger integration projects and launch onto eCommerce. Daily interaction with cross functional teams and reporting out daily flashed sales.

We are looking for a candidate with experience in customer service with the ability to lead the
function and ensure the daily operating effectiveness and efficiency. A successful candidate will have worked with all levels of the organization in a professional manner and has a sense of urgency and accuracy that is above expectations.