Array BioPharma is a biopharmaceutical company with locations in Boulder, CO, Cambridge, MA and Morrisville, NC.  Array is a fully-integrated company that is focused on the discovery, development and commercialization of targeted small molecule drugs to treat patients afflicted with cancer and other high-burden diseases.

Summary: This temporary role will partner with Sales and Marketing to drive and measure sales force performance. We do this by providing subject matter expertise and insights with a primary focus on Analytics, Reporting, Incentive Compensation and SFA.

Responsibilities:

• Working with Director of Sales Operations, develop appropriate performance metrics for field sales and organized providers/local payer accounts and monitor those metrics to provide actionable insights to leaders of supported customer facing teams
• Collaborate with other cross-functional colleagues to meet the desired business objectives and ensure accurate and timely implementation of Sales Operations deliverables
• Develop and implement analysis that identify national and sub-national drivers behind sales performance including sales trends, market share and customer segments
• Manage Sales Operations processes and activities that drive incentive compensation and insights for business planning including alignments, sales crediting, reporting, targeting and SFA
• Support the field sales force by being the primary point of contact for all Sales Operations deliverables
• Partner effectively and collaborate with cross-functional teams like Sales, Marketing, Market Access and IT to provide holistic approach on business situations that affect Sales Operations deliverables
• Support the SFA for reporting and communications.
• Assist with the integrity of customer master file by performing HCP validations and responding to field-based inquiries and change requests
• Supports initiatives to drive sales force effectiveness
• Collaborates with Commercial Analytics to fulfill data analysis needs in support of key strategic sales force initiatives and sales incentive programs
• Executes sales incentive and compensation programs and contests that support the sales force strategy as determined by senior leadership
• Develops sales-operations-specific presentations for the field or appropriate audiences
• Leverages expertise in manipulation of large data sets
• Step outside normal responsibilities to help the organization frame and solve complex problems where needs arise
• Develop presentations with clear storylines, communicating key insights and recommendations while integrating data sources and existing team knowledge
• Develop and maintain budgets, timelines, and relationships with outside vendor partners 

Requirements:

• BS/BA in business or related field
• 3+ years of sales operations experience ideally in a pharma/biotech environment
• Salesforce.com experience is highly preferred
• Expert Excel and PowerPoint skills
• Proficiency in reporting and data analytics tools like Excel, SAS, Qlikview, Spotfire, Tableau, Business objects
• Experience in Sales Analytics, Incentive Compensation and Project Management preferred
• Previous experience with SFA/CRM administration (Veeva experience a plus)
• Experience managing projects and vendors
• Experience with 3rd party pharmaceutical data like IQVIA or Symphony
• Strong interpersonal abilities and capacity ensuring the ability to manage multiple projects simultaneously
• Demonstrated ability to communicate and influence effectively with all levels of the organization (verbal, written and presentation skills)
• Excellent problem-solving skills, detail-oriented with focus on quality and accuracy
• Ability to work in a faced paced environment while juggling multiple projects against a timeline
• Detail-oriented with strong interpersonal skills to manage relationships and act as a thought partner with cross-functional teams