True Botanicals is a fast-growing, well-funded, direct-to-consumer beauty brand located in San Francisco, California. We are a mission-driven business and culture, transforming the beauty industry into a wellness industry by making nontoxic products that actually work. Our innovative formulas are raising the bar on ingredients (made with the highest-quality, sustainable materials), performance (backed by clinical trials), and safety (certified nontoxic by Made Safe). And word has gotten out: we’ve been featured in influential publications from Vogue to The Wall Street Journal, and we’ve won the support of influencers and celebrities, including Olivia Wilde, our Chief Brand Activist. Based in San Francisco, California, our small but big-hearted team is comprised of passionate individuals with diverse resumes, including former Levi’s, Condé Nast, and Dropbox employees, who are motivated to transform the beauty industry. Together, we aim to inspire and empower women to take the best care of themselves, each other, and the planet—one step, one product at a time.

We’re looking for a merchant – an energetic self-starter who will partner cross-functionally across brand, e-commerce, product, and finance – to drive our merchandising strategies. They will serve as the basis for achieving financial sales objectives for the company. You are a creative thinker who is willing to take calculated risks, and you have the ability to source and foster new opportunities to grow the business. You love product (beauty and wellness is your jam), deeply understand consumer trends and behavior, and are transformative in everything that you do.

What you’ll do:

• Maintain collaborative and proactive relationships with brand (creative), product (physical and digital), and finance (and inventory) teams to be the voice of our customer, driving cross-channel alignment & sales optimization
• Drive product development process from concept to shelf – this includes defining product assortment and supporting go-to-market strategy, collaborating with brand and product teams to build strong short- and long-term growth plans, and setting pricing strategy
• Own P&L for new products and evaluate product assortment effectiveness, adding/dropping them accordingly
• Support marketing strategies (website, email, social, paid) for key new product launches and other company product initiatives
• Optimize how to bring products to life to best meet customer needs
• Proactively contribute to key strategic digital product initiatives to drive the business
• Own accountability for how physical product is represented across all channels
• Analyze product performance via reporting tools (Looker), providing insights to relevant cross-functional partners, and recommend adjustments to optimize sales
• Stay current with trends and competition – you are the market expert at True Botanicals

About you:

• Experienced buyer/merchandiser/planner with at least 5 years in the ecommerce space
• Curious, a go-getter, take ownership and responsibility for your work
• Love tackling problems and using your analytical skills to find solutions
• Have an entrepreneurial spirit, thrive in a fast-paced and dynamic environment, and relish in working collaboratively with cross-functional groups
• LOVE wearing the customer’s hat and always think of them first
• Feel passionate about the True Botanicals mission and enjoy bringing brightness to everything you do