Job Title
Head of Operations
Company Name
Hatch
Company Website
Industry
Consumer Goods, CPG
Manufacturing
Company Overview
A suite of smart sleep products to help humans of all ages and stages develop — and maintain — natural, healthy sleep habits
Company Description
Babies, kids, adults… everyone feels better after a good night of sleep. And at Hatch, we know sleep — we’ve helped over half a million families sleep better, and we’re just getting started. Originally inspired by new parents and their babies, Hatch has evolved our suite of smart sleep products to help humans of all ages and stages develop — and maintain — natural, healthy sleep habits. Designed by experts and loved by parents, our original Rest family includes Rest and Rest+, all-in-one sleep products designed for babies and kids that can be controlled remotely. Joining this beloved product suite is Hatch Restore, a fully customizable product geared toward helping adults sleep well. As an all-in-one sleep solution, Restore helps people personalize their perfect night of sleep.
Full Job Description
Hatch is seeking a senior leader of Operations, reporting to our CEO, to own all supply chain and manufacturing activities. As a member of Hatch’s senior management team, the successful candidate will possess a mix of strategic thinking with a passion for the details that are required to deliver high-quality consumer products at a competitive price. Working with daily management of supply and demand planning, product distribution, direct to consumer operations, offshore contract manufacturers, and fulfillment are all critical aspects of this role. San Francisco bay area candidates are preferred, but relocation assistance for highly qualified individuals may be considered.
Duties and Responsibilities:
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- Establish strategic direction and set goals for the manufacturing operations for the company, including capacity management/growth, cost, and quality.
- As part of the senior management team, play a leading role in developing the culture of Hatch, both inside and outside of Operations.
- Oversee strategic sourcing for components, contract manufacturing, and logistics services, including negotiating pricing, terms, and contracts with all suppliers.
- Tackle and solve challenging “manufacturing at a start-up” problems that require resourcefulness, creative thinking, and collaboration.
- Build and scale the Operations team as needed to support Hatch’s growth.
- Manage the effort to establish and maintain compliance with all of the appropriate regulatory standards required to ship the Hatch’s product to target markets.
- Work collaboratively with development engineering on New Product Introduction (NPI), and to ensure that there is a constant stream of DFM and DFA feedback available for product enhancements.
- Provide guidance and leadership on all internal manufacturing topics, including external resources, product strategy, and scaling internal operations to meet demand.
Skills & Qualifications:
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- 8+ years of experience with an emphasis on recent success at consumer electronics start-ups and building Operations teams from the ground up.
- Must have a working understanding of NPI, HW, and SW development processes for consumer products as well as the engineering trade-offs and decision-making in a start-up environment.
- Experience in managing inventory levels, and running cross-functional Supply & Demand Planning teams and processes.
- Experience in creating international supply chain architectures including vendor selection, qualification, and EMS contracts.
- Prior hands-on experience managing all outbound logistics and fulfillment processes through partners.
- Experience recruiting, hiring, management of a high-performance team as required.
- A four-year technical or related degree is desired.
- Experience with customer service and/or corporate Information Technology are a plus.
Hatch offers competitive compensation (including salary & generous equity), significant professional & leadership growth upside, flexible work environment, unlimited vacation, and a growing team full of motivated, collaborative, fun colleagues.
Location
Menlo Park, CA
Job Function
Operations
Supply Chain, Logistics, Purchasing
Job Level
Senior Level (Executive/C-Suite/VP)
Application Deadline
No Deadline Provided
Circle City
Compensation & Benefits
No info provided
How to Apply
Apply Now
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