Alpine Start makes great tasting, convenient instant beverages and is currently expanding into retailers nationwide.

Started by a foodie and a professional rock climber, they were both looking for a way to have convenient coffee on the go that fit their lifestyles. One is a foodie, traveling in hotels and constantly on the go in cities, the other being a rock climber spending lots of time off the grid. Together they made a product that fit both of their lifestyles. Alpine Start hit shelves in late 2017 and has been bringing new life and innovation to a stale (pun intended) category across the country in direct, natural/specialty, conventional and outdoor channels.

We’re your basic Boulder company: professionals, dirtbags, coffee fanatics and foodies all in one. Yoga, climbing, biking, skiing, surfing, weird diets, etc… We work hard but have been known to meet at 4:30am on an Alpine Start dawn patrol (we know it’s redundant) to ski before work. Some nights we stay late at the office, some afternoons we go climb to talk through ideas (Movement is down the street!). It’s a small team and everyone wears a lot of hats!

Our mission involves more than just coffee. We are on a mission to build our community and interact with our customers on a deeper level. We’re a member of 1% For the Planet and work closely with non-profits like Protect Our Winters to educate people about the climate.

Who you are:

We are looking for highly motivated, flexible, and energetic candidates looking for an opportunity to work for a fun, dynamic start-up. You should have a can-do, entrepreneurial, creative attitude and disposition. You are detail oriented – finding small mistakes and constantly looking for a more efficient way to do things.

At this job, you’ll learn how a packaged goods company works. We’re very transparent and will show you how to make a product, market it and sell it. We’ve got a lot in the works this year, including new products and working with top-tier outdoor athletes and you’ll be involved in every step.

Day-to-day, expect to receive orders, answer customer inquiries and help with procurement; but you will also help us ideate on marketing projects, work tradeshows, events, social media and whatever else comes up that we need help with. Our office is centrally located on Spruce and Folsom so it’s easy to get to and walk to Pearl or Whole Foods for lunch. We’re flexible with when you come in and leave, we just expect you to get your work done and be proactive!

Primary Responsibilities Include:

• Manage relationships with new and existing customers for a fast-growing business.
• Respond in a timely manner to email or social media inquiries from customers.
• Manage 3PL warehouse relationship to ensure on-time and accurate customer shipments. Maintain EDI order transmittal system.
• Manage customer orders from time of receipt to delivery.
• Enter and process customer orders using QuickBooks software ensuring pricing, promotions, and terms are accurate.
• Send order confirmation to customers and request any order revisions as needed.
• Monitor warehouse inventory levels and problem solve as needed with Sales and Operations.
• Monitor timely delivery to customers and resolve shipment delays as needed.
• Process ASN’s (Advanced Shipment Notices) in EDI.
• Process and send all invoices to customers upon shipment.
• Review freight claims, deductions, mis-shipments, etc.
• Utilize QuickBooks reports to monitor order and invoice accuracy, on-time shipment, inventory levels, and to analyze order patterns.
• Miscellaneous marketing, accounting and supply chain responsibilities as needed.

Qualifications:

• Results oriented, resourceful, self-motivated, and independent, with the ability to efficiently manage multiple tasks concurrently.
• 2+ years of work experience at a related company, preferably in consumer packaged goods.
• Strong analytical, verbal and written communication skills.
• Detail oriented and experienced in follow-through and completion of projects.
• Great time-management skills and ability to adhere to timelines.
• Experience with EDI (TrueCommerce or SPS helpful)
• Experience with ecommerce preferred
• Microsoft Office/Google Suite skills
• Quickbooks skills preferred