Would you like to lead the continued and sustainable growth in a company that makes a real difference in the lives of new parents, babies, and families? Are you passionate about sales and building/maintaining deep customer relationships? Are you heavily invested in the success of your team members, helping them to grow and solve hard problems? Do you gain satisfaction from using your detail-oriented and data-driven analytical skills in everything from forecasting to identifying opportunities/risks to creating efficiencies? And do you want to use your strength in strategy and ability to take initiatives, from start through finish, to make an impact and contribute to the success of a thriving organization?

If so, you might be a good fit as our Director of Sales Operations. You would be integral to our continued growth, and we envision you leading us to amazing new heights long-term.

InJoy Health Education has been a leading provider of video and educational products to hospitals, institutions, independent childbirth educators, and healthcare providers since 1988. Having received numerous awards for outstanding products and services, InJoy sets the standard of excellence in its field.

What you can expect from us:

• An opportunity to make a valued impact and fully contribute to the continued growth of our organization.
• A commitment to professional development and support for your growth.
• Ability to work with a collaborative team that lives by its values of providing expertise, innovation, flexibility, honesty, integrity, and solutions/results.
• A healthy and family-oriented culture with work/life balance.
• A competitive compensation package with health Insurance for employees and family, 401K employer contributions, PTO, personal improvement benefit, and more.
• A healthy and balanced work environment that promotes hard work, personal connection, and results in superior employee morale and outstanding job satisfaction.
• Participation in our contributions to the community through philanthropy, volunteering, programs that assist low-income, at-risk, and underserved communities, and being green (through composting, using environmentally-friendly office supplies, and sponsoring an annual hard to recycle program).

What we’ll expect from you and what you’ll be doing:

• Translating your deep understanding of our business, sales pipeline and operations management expertise, success in value selling, and high emotional intelligence to develop sales strategies, plans, processes, and documentation that maximize revenue.
• Fully owning the morale and success of the team based on your own sales success in similar positions, collaborating to solve challenging problems, mentoring or training, and serving as a liaison across the organization.
• Leveraging your data-driven analytical mindset and tech-savviness to optimize strategy, forecast resource needs, identify market share, trends, opportunities, increase profitability, and improve operational efficiency.
• Maintaining, negotiating, and expanding phenomenal relationships with key customers at national, state, and local levels.
• Collaborating cross-functionally to identify new product features and functionality, company-wide operational processes, pricing, collateral, etc.
• Reinforcing our mission and values in everything you do, and helping your team to do the same.
• Some occasional travel to visit key customers, trade shows, and conferences.

• Ten years experience successfully leading sales teams, preferably with experience in business-to-institution value selling. Experience in the healthcare industry, technology, and/or education sectors is a plus.
• Bachelor’s degree with a business-related focus. Additional applicable education, post graduate degree, certification, or training in sales are highly valued.
• Excellent computer skills, including proficiency with MS Office and CRM systems. Oracle/NetSuite knowledge/experience a plus.
• Strong problem-solving and decision making skills.
• Excellent interpersonal and communication skills.
• Authorization to work in the US.

InJoy Health Education is an equal opportunity employer and values diversity at our company. We do not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.