Are you one of those unique people that loves math and spreadsheets but also loves engaging with clients and helping them in a meaningful way?

If you’d thrive with that balance and want to be highly valued for that rare combination, you might be a great fit with us as Benefits Analyst and Client Service Specialist. One of our wonderful team members in this role is being promoted, and we are excited to bring another person on board!

In this role, you would get to use all the parts of your brain and personality! You might start out the day at a team meeting, where you'd probably get a shout-out for doing a great job on a project. Then you might move into Excel, calculating innovative and complex scenarios that could help our clients potentially save hundreds of thousands of dollars. Then you might go to a clients’ office to walk their employees through Open Enrollment and help them navigate the health insurance system, making a real difference for them. You'd leave for the day feeling fulfilled, having learned something new (like you do daily), and knowing that what you do matters.

We are a fast-paced employee benefits brokerage in the Lower Highlands near Downtown Denver, with the mission of being the most innovative and proactive broker in this market. We absolutely love our work, but we also believe in whole-person wellness and work/life balance because when we take care of ourselves, we can take even better care of our clients.

What you can expect from us:

• Ability to work remote 2-3 days per week, and in our Denver Lower Highlands office on Wednesdays (as well as other days on occasion), which has free street parking and is in a vibrant location within an easy walk of restaurants and coffee shops

• A commitment to your professional development and support for your growth

• Ability to work with a team of caring professionals who truly value teamwork and each other

• Phenomenal working environment, including daily jeans casual when in the office (except when meeting with clients)

• Philanthropy/volunteer efforts where you can help pick the causes

• Excellent benefits including employer-sponsored medical, dental, vision, short- and long-term disability and life insurance; 401K with a generous match; paid vacation, mental health, and sick time, and a strong quarterly bonus program

What we’ll expect from you and what you'll be doing:

• Leveraging your excellent math, analytical and logic skills to prepare financial analyses, reports, and calculations that ensure Fall River Client Managers present the best possible benefit solutions to our clients

• Harnessing your organizational skills and diligence to manage multiple priorities received from teammates and clients

• Sharing your passion for excellent customer service, solution-oriented thinking, and outstanding active listening, written, and verbal communication skills while you research and resolve our clients' employees' claims/insurance issues

• Using your technical aptitude and attention to detail to configure our online enrollment technology

• Reviewing benefits enrollment presentations and Benefit Guides for accuracy, helping to conduct employee open enrollment meetings, and ensuring our clients' employees understand their benefits

• Developing strong relationships with insurance carriers and becoming a guru on their plans and rules

• Collaborating with the rest of the Fall River team and contributing your ideas on best practices and how to ensure an amazing experience for our clients

Requirements

• Authorization to work in the US

• Bachelor’s degree or equivalent experience

• Minimum two years experience in a similar professional role (analyst, junior account management, senior customer service, etc.) that required great attention to detail, the ability to work well under deadlines, prioritize, and proactively communicate/manage expectations along the way

• Solid math and logic skills required

• Tech-savvy and proficiency in Microsoft Office applications.
• The ability to gain Life and Health insurance license within 6-12 months of hire date.

• Experience in health insurance, financial services, or similar industry preferred, but not required.

• Ability to travel via airline for team retreats and conferences up to 4 times per year. 
• Valid driver's license and ability to drive to and lead open enrollment meetings at clients' locations (85% within the Denver Metro area, 7% within a 2-5 hour drive of Denver, and the rest requiring flights) 2-5 times per week in September through December and 1-2 times per month January through August. 

The hourly rate for this position is $25-35, depending on knowledge, skills, and experience, plus a performance-based bonus, reimbursement at the IRS set rate for mileage, and the comprehensive benefits listed above.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

Fall River Employee Benefits, an Alera Group company, is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.