Job Title
Customer support agent (8am-4pm MST)
Company Name
Sticker Mule
Company Website
Industry
Consumer Goods, CPG
Company Overview
The best place to work. Join our remote team spread across 17 countries.
Company Description
Sticker Mule is the Internet’s best printing company.
We support thousands of customers by hiring the best people in the world. Our team works from 17 countries in 4 continents and is united by a desire to do great work while maintaining a stress-free work environment that’s designed to attract like-minded people who enjoy our culture.
Full Job Description
Why you'll like working here:
1. Customers love our service and tell us all the time!
2. We offer flexibility in your work day.
3. We work at a sustainable pace to foster a non-stressful work environment.
4. We enjoy monthly team outings at local breweries and restaurants.
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Job description
Respond to customer inquiries via email in a clear, concise and comprehensive manner. We only provide support via email and social media (primarily Twitter) so it's imperative that you have exceptional writing skills.
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Responsibilities
1. Respond to customer inquiries via email in a clear, concise and comprehensive manner.
2. Assist and engage with customers on social media.
3. Assist in writing and maintaining FAQs.
4. Suggest opportunities to make customers happier to our product team.
5. Suggest opportunities to improve the quality and efficiency of our customer service operation.
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Requirements
1. Must have 1+ years in a customer service role
2. Must be in the Boulder / Denver area
3. Exceptional writing skills (be clear & concise)
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Hours
1. Monday-Friday
2. 8am-4pm MST
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Pay & benefits
1. $17 /hr
2. 4 weeks paid vacation
3. Health & dental insurance
4. Work from home
5. $500 signing bonus
6. 401k plan with employer match up 4%
Location
Boulder
Job Function
Customer Service/Experience/Success
Job Level
Staff Level or Junior Level
Application Deadline
No Deadline Provided
Circle City
Denver-Boulder Metro Area
Compensation & Benefits
$17 /hr
How to Apply
Apply Now
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