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Job Title
Ski Sales & Customer Support
Company Name
Powder7
Company Website
Industry
Other
Company Overview
Powder7 is a progressive take on mom and pop ski shops. With a selection of over 40 brands of ski gear, Powder7 has something for everyone!
Company Description

We believe we have the best ski shop in the Denver area as well as the best ecommerce ski shop in North America. Part of the reason is that we are whole-heartedly committed to providing a great customer experience. We do not sell skis, we help our customers find the right gear for them. We are open year round and continue to dedicate ourselves to skiing. We love biking, running, and everything else you can do on mountains but we try to be the best at something and that thing is helping skiers get the gear they need.

The soul of skiing takes countless forms. You find it in the lifelong blue-square cruiser. The four-year-old tyke making her first turns. The human-powered adventurer who traded season passes for an adventure dog and a pair of skins. The gate-crashing prodigy headed for Olympic gold. The grizzled sage who’s skied 100 days each winter for the past 40 years. The powder chaser. The freestyle punk. The mogul ripper. The rad dad. The badass mom. The weekend warrior. The mountain-town local. The gear nerd. The sporty endurance athlete. The lifty. The resort exec. The shop employee.

The soul of skiing beats inside all of them. Sliding on snow is addictive. You might see it as a commodity. Or, it’s a way of life. Skiing offers freedom, therapy, adrenaline, reassurance, consistency, adventure, purpose, identity, belonging, healing. The skier’s journey is predictable yet unique. Idyllic yet consuming. Trivial yet vital. And for some, inevitable. Whether you build your life around it or just a weekend each year, you have a key. You’ve unlocked the world of winter in the mountains. You know the secret and you carry the torch.

As skiers, we know that having the right equipment can make all the difference in your experience on the mountain. We also know that each skier has their own preferences and style, and we love matching each individual to the skis and gear perfect for them. At Powder7, your experience level and budget don’t matter, our vast selection of gear offers something for every skier. We are skiing, and nothing but skiing, everyday of the year.

Full Job Description

Who are you?

A highly motivated and friendly individual who wants to be a part of our Ski Sales and Customer Support Team. You're stoked on getting people stoked--which means being friendly, approachable, and helpful, but also patient and calm under pressure. You're physically competent--you probably ski, board, run, bike, hike, climb, swim, paraglide, sled dog race, or some combination of the above. If not, that's fine; we'll just have more to talk about if you do. You're okay with working 10 hours on your feet and are able to lift 10-20lb. (up to 40lb.) fast, frequently, and safely. You work best in a collaborative environment and thrive as a part of a team. You are a self starter, and able to prioritize a variety of tasks to meet deadlines. You have excellent and thorough writing skills. You are adaptable and comfortable with a fluctuating work environment. If you have a paid subscription to OpenSnow then you'll fit right in. If you aren't super familiar with the ski industry, that's okay. We'll teach you what you need to know to succeed.

What you'll do:

  • Assist customers looking for ski gear advice via phones, email, and in person
  • Communicate with the warehouse/shipping team
  • Adjust orders based on customer requests
  • Process customer returns
  • Accurately input orders into our system
  • Check in services such as tunes, mounts, and repairs for our team of technicians
  • Be flexible with responsibilities. We're growing, and it's exciting. But that means we have to assist other operations within Powder7 to make sure things are moving
  • Maintain a positive and friendly attitude to customers and coworkers alike
  • Clean skis -- lots of skis.
  • Learn about the latest ski gear, technology, and lifestyle.

When you'll do it:

Starting immediately and working until April 31, 2022. In March, staffing levels are evaluated and considerations about the next year are made. There may be an opportunity to stay on as a fulltime employee of the shop based on performance, work ethic, and the needs of the shop. Historically, 60% of our seasonal employees stay on staff in a full-time role. 

Peak season schedule (September - March) consists of 4 x 10hr shifts (8AM-6PM) with 2 consecutive days off. Off-season schedule (April - September) consists of 4 x 8hr shifts (8AM-4PM). During both seasons you will be scheduled on at least one weekend day, which in ski shop speak means two weekdays off (read: no lines, no crowds, no I-70 traffic). You must be available to work through the holiday season. Retail, baby.

What's in it for you?

  • $20/hr
  • Health insurance.
  • Product testing.
  • Professional level coffee/espresso machine.
  • Discounts on gear.
  • Access to industry perks.
  • Company outings and events.
  • Ski pass reimbursements.
  • Lots of free lunches.
  • A kitchen full of snacks
  • Delivering stoke to our customers two skis at a time.

So, you in?

1. Complete the Job Application here.

2. Email your resume and cover letter to us at [email protected].

That's it. We don't accept phone calls, in-person applications, or incomplete applications. Just click the link above, send the email, and show off your shiny direction-following skills. Position stays posted until filled.

Location
Golden CO
Job Function
Customer Service/Experience/Success
Sales & Business Development
Job Level
Staff Level or Junior Level
Application Deadline
No Deadline Provided
Circle City
Denver-Boulder Metro Area
Compensation & Benefits
$20/hr
How to Apply
Apply Now

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