Our Company
At KJUS, we have successfully pursued our vision of designing the best ski, golf, and lifestyle apparel since launching back in 2000. In July of 2019 Acushnet Company (Titleist | Footjoy) acquired KJUS. KJUS stands for sportwear made of innovative, high-performance material with a distinctive clean design. Driven by an enthusiasm for golf and an uncompromising vision, KJUS continues to push further, innovating with every seam, fabric, and detail.
Summary
The Logo Coordinator - Order Processor position will process custom apparel orders for KJUS. The associate will work full time in the logo department with close relations to the sales team and customer service. This role will assist in maintaining the reputation of the high quality post production custom logo’s KJUS stands behind.
Responsibilities
Logo Order Processing
- Production Preparation
- Communicate with logo coordinator’s, sales representatives, and accounts on logo order requests.
- Process custom sales orders accurately and timely in preparation for proofing.
- Complete order edits efficiently as requested by the account or sales team.
- Complete the fulfillment, shipping, and billing of all logo orders.
- Review, process and track return authorizations, credits, and repairs.
- Communicate with sales team & accounts on order status, tracking and billing inquires.
- Assist in the maintenance of a yearly production schedule.
- Work with a third-party facility ensuring production is accurate and on time.
Qualifications
- Bachelor’s degree from accredited college or university preferred.
- A minimum experience of 2+ years working in customer service & order processing preferred.
- Applicant must be highly committed, self-motivated, reliable, detailed, organized, optimistic, and energetic with strong verbal and written communication skills. Must work well under tight timeframe and meet project deadlines.
- Applicant must have familiarity with modern communication tools and MacBook computers. Experience in NetSuite, Nu Order & SAND is strongly desired. Have a passion for sports.
At KJUS we feel that working from the office as much as possible increases collaboration, innovation, and productivity while contributing to our strong company culture. Candidates for this role are required to be local to the office and cannot be remote. However, after the first 60 days of employment, they have the option to partake in our hybrid work model if they believe they will thrive by incorporating the flexibility of a mixture of in-office and remote work. Please ask our HR recruiter for more details. Relocation assistance is not available for this role.
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