About Us: Skratch Labs is an outdoor company on the cutting edge of athlete nutrition, founded by two pro cycling veterans who started mixing performance drinks in paint buckets at McGuckin Hardware over 10 years ago. Since then, we’ve built an amazing following of impassioned athletes in the US and Europe and we’re growing fast. We believe food and drink is just better when made from scratch and we also believe that no matter where we find ourselves in life, it’s never too late to start from scratch. We use our heads and our hearts in everything we do. Our goal is to help people be better. We work together, we are real, we perform, and we are empathetic. If you’re inspired by athletes and our story, and you think you’d thrive in an office full of dogs, bicycle posters, shenanigans, hard work, and the occasional lunchtime knock-out (basketball) game, this could be the place for you. Skratch Labs is proud to be named to Outside Magazine's list of the Best Place to Work for the past 2 years.

About You: I am a person with great attention to detail and a good mental attention span. I have the ability to be self-motivated and need little supervision for my daily tasks. I can be given guidance, direction and support but then will work independently to complete my projects. I have a strong drive to achieve mastery when completing any and all assignments. I have an inquisitive drive to analyze information and data and use this to draw conclusions, storing them mentally to develop expertise of information and facts. I have both patience and the persistence needed to tackle the challenges brought forth from managing and growing an Amazon Seller Central Account.

Responsibilities:

• Grow and manage our Amazon Seller Central-based sales.
• Drive strategy, forecasts and growth for Amazon business. 
• Help define and then achieve channel revenue goals including sales forecasting for Amazon and forecast analysis for monthly review.
• Define post-purchase follow up practices and iterate as necessary. 
• Develop Amazon specific metrics to analyze ROI, track trends, and make strategic recommendations to ensure we are optimizing efforts to drive growth.
• Manage Amazon product listing pages, storefront pages and optimize layout to maximize conversions; including A+ Content, videos, galleries, etc. 
• Collaborate with Sales and Marketing to develop and implement seasonal and annual online marketing calendars for programs that can be relevant on Amazon. 
• Collaborate with sales team leaders around key specialty online players, determining priority placement at specialty without compromising Amazon optimization.
• Assist Supply Chain Manager in technical troubleshooting the backend of Seller Central (Inventory Issues, Product Merge, etc.)
• Ensure authorized online sellers are within MAP, eliminate unauthorized disruptive marketplace sellers, and reduce MAP violations. 
• Manage tax settings, Amazon disputes and communications as well as other operational elements.
• Own Amazon reviews strategy, seeking ways to increase the quantity of reviews while maintaining quality.
• Collaborate on Amazon Paid Media strategy and campaign execution. 
• Management of Amazon Posts and other BETA programs on Amazon.
• Perform A/B Testing using Amazon Experiments 
• Administrative tasks on Amazon such as adding new users, connecting MWS, etc.
• Minor graphic design work (resizing images, cropping, text additions) using Canva to support Amazon.
• Other duties as assigned

Qualifications:

• Knowledge:
  • Passion for/excellence in analytics, demonstrated ability to dive deep in to metrics of Amazon and continually iterate on and improve our approach and results

• Skills and Abilities:
  • Passion for/excellence in analytics, demonstrated ability to dive deep in to metrics of Amazon and continually iterate on and improve our approach and results
  • Competitive drive to exceed sales targets
  • Collaborative mindset to work amicably with eCommerce Sales Manager, the sales team and across internal departments
  • Effective communication skills, both written and oral 
  • Direct management of Paid Amazon Advertising Campaigns experience not required but a plus
    
    
• Education:
  • High School

• Experience:
  • 2-4 years of Amazon eCommerce channel experience including management of Seller Central, Brand Registry and Brand Stores on Amazon

Position Definitions

• The Amazon Account Manager is a full-time salary position, based in Boulder Colorado, reporting to the Senior eCommerce Sales Manager.
• Hybrid in office and remote work policy where Skratch Labs employees will be in person in the office on Tuesdays and Wednesdays to foster connection and collaboration but the remaining days, work location, and schedule are flexible.
• Benefits include a medical/dental/ vision stipend, trust based Unlimited time off, paid holidays, 401(K), employee profit sharing, monthly product stipend, a positive and inclusive work environment.
• Full COVID-19 vaccination required