Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will
We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.
Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. We live by six key pillars:
Be The Best
Stay Authentic
Better Together
Spread Good Vibes
Deliver On Promises
Lead Consciously, Bravely, and Inclusively
Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place.
Is this job for you?
- You are the front line of our Retail Field Leadership team
- You are retail and people savvy and thrive on the connections we make with our clients
- You lead with curiosity and humility
- You empower your teams, listen to their ideas, collaborate, and bring new ideas to the forefront
- You were a born leader
- You bring others together and strive to build diverse, dynamic, engaging, and fun teams
- You make mistakes (we all do!)
- You acknowledge your errors, learn from them, and move forward with your newfound wisdom
- You do not shy away from hard work
- You know how to be resourceful and are not afraid to get your hands dirty
- You have an inquisitive mind
- You are comfortable asking the uncomfortable questions and are not satisfied with the status quo
- You spread good vibes
- You know how to cut loose (while still keeping it together) and embrace all our brand values
- You respond to problems with solutions
- You have an entrepreneurial spirit and thrive in the grey space
- You have a closet Type-A personality
- You keep a smile on your face and pep in your step
- You are based out of San Francisco, Corte Madera, Seattle or Santana Row
Responsible for:
- Lead the way
- Lead store visits focused on the client experience, team member engagement, visual brand standards, and operational excellence
- Act as a liaison between stores and HQ
- Strategically partner across the areas of the business to support company objectives and brand initiatives
- Look at the big picture
- Develop area-level strategies to achieve store goals, while keeping in mind each store’s unique strengths and challenges
- Lead a team of leaders
- Set clear expectations, communicate with intention, provide meaningful recognition, deliver timely feedback and accountability
- Serve as a resource
- Provide insight and expertise as needed to ensure Store Leaders are supported across all areas of the business
- Model the way
- Roll up your sleeves and immerse yourself in all aspects of the 4 key areas of a retail store: People, Sales, Visual Merchandising and Operations
- Put people first
- Nurture leaders and store cultures that are reflective of our brand values and foster connection and trusting relationships
- Observe your team’s performance
- Provide timely and relevant feedback
- Coach in the moment, host bi-weekly touch bases and conduct quarterly performance reviews
- Know your businesses inside and out
- Actively monitor KPIs and goals and strategize with Store Leaders and the Retail Leadership team to make effective and informed decisions to influence and grow your businesses
- Coach to compliance
- Ensure timely follow through and execution of company directives and standards
- Keep a “black book” and never stop networking
- Manage staff levels, talent development and motivation for those within your stores
- Get to know your neighbors; your fellow shop keepers, the artists, local influencers, dogwalkers, and the couple that lives in the apartment above the store
Must have qualifications include:
- Multiple years leadership experience in a similar scope retail business; hi-growth direct to consumer retail brands preferred
- Experience working independently in an ambiguous environment with minimal supervision
- Ability to lead change management within team and organization
- Omnichannel awareness and the ability to lead teams to provide a seamless customer experience between retail stores and ecommerce platforms
- Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals
- Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds
- Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve
- Strong communication skills with the ability to effectively communicate and provide feedback across all levels of the organization
- Ability to critically assess and coach Store Leaders performance to improve and optimize store output
- Possess an understanding of the local markets to ensure the store is tailored to drive customer loyalty and sales
- Passionate about building a brand with purpose and demonstrating advocacy through business
Physical Requirements:
- Available when we are open for business, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Benefits:
- Medical, dental, vision and ancillary benefits within the first 30 days
- Free Faherty gear!
- Generous employee discount
- Unlimited PTO
- Bonus & Sales Incentives Program
- Team building events
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