What is GAN? GAN is a highly-curated community of independent accelerators, startup studios, hubs, partners, and investors. We’re obsessed with helping startups all over the world succeed, which is why GAN’s mission is to give startups the power to create and grow their businesses, wherever they call home. Our community has helped more than 17,000 companies receive over $5.3B USD in funding and create more than 26,700 jobs globally.
GAN started in 2010 when Brad Feld and David Cohen—the two co-founders of Techstars—had the idea to connect the top mentorship-driven, seed-stage accelerators around the world. Alongside the White House’s Startup America Initiative, GAN was launched to align those accelerators and create a community and model for their success.
Today, GAN is an independently-operated organization with more than 120 of the world’s best accelerators in our community, running programs in 120+ cities all over the world. GAN Ventures is our investment arm, making seed-stage investments in startups across the globe. And, we have built three parallel communities—GAN Partners, a group of engaged corporate partners that are seeking to build meaningful relationships with GAN Startups everywhere; the Global Startup Studio Network (GSSN,) a growing community of more than 40 startup studios that spans four continents; and GAN Hubs, our newest community of entrepreneurial centers.
Overview of GAN Corporate Partner Manager
The Corporate Partner Manager supports our community of over 25 innovation and startup engagement partners from around the world with the operational resources, insight, data, and connections they need to run their corporate startups programs. The Corporate Partner Manager strives to bring our incredibly diverse global community together, and work to help build relationships and foster community through meaningful connections and events among all members.
The Corporate Partner Manager spends time providing ongoing support for our corporate partners as well as addressing the needs of founders. This involves gathering and maintaining accurate data on deliverables, scheduling multiple touch points for outreach with each partner, and executing the scheduled communication and follow-up strategy for each partner. The Corporate Partner Manager is also responsible for maintenance and continued upkeep of the Corporate Partner Dashboard and Partner Deliverable Plans.
In short, this role will primarily support our corporate partnerships team and work collaboratively with the sales, customer success, and marketing teams. This is a multifaceted role that is responsible for the experience of our corporate partners. You will work closely with the Head of Corporate Product and ultimately serve the greater customer success team.
To be successful in this role, you are someone who recognizes the importance of little details and knows how to make an experience amazing! You are the person that loves high-touch communication.
Responsibilities include:
- Correspond with corporate partners in a timely manner through email correspondence.
- Provide event production and logistical support for the GAN Summit, webinars, mentor sessions, and other events.
- Work cross-functionally with partner-focused teams to meet and execute client requests.
- Collaborate with corporate partners at events to ensure all partners are engaged according to their business needs.
- Plan and attend corporate partner meetings.
- Schedule and plan corporate partner meetings.
- Detail an accurate recount of each corporate partner meeting.
- Create profiles of each corporate partner and point of contact in CRM.
- Attend all GAN events and create reports as they relate to corporate partners' involvement.
- Maintain backend of GAN Insight (GAN’s member-only online portal), including member accounts & events listings
- Maintain all content on the public-facing pages: GAN.co as well as GSSN.co including member pages, program events, and GAN Community events
- Conduct new partner onboarding process, including onboarding calls
Responsibilities Continued
- Work closely with the marketing team to ensure program & news is promoted via various media channels
- Prompt responses to all questions and troubleshooting related to corporate partner requests
- Tracking metrics to help ensure we are meeting internal and external partner goals.
- Oversee member communication channels, such as Google Groups and Slack
- Oversee A/R, including tracking renewal revenue forecasts and invoicing/communication with members & the accounting team regarding renewals
- Work closely with the marketing team maintaining clean marketing lists
- Create & maintain all partner account data on internal CRM
- Work closely with Head of Corporate Product to lead in-person and virtual events, from idea stage to day of execution
- This work involves being stationary on a computer 75% of the time. Most of your work will be through zoom meetings, email correspondence and some in person meetings.
- In person events and meetings will require you to travel via airplane or a long period in the car, move around objects up to 20 pounds and have the ability to move around the event space while hosting.
Qualifications
- Bachelor's Degree
- 3 – 5 years prior experience in the startup ecosystem
- Experience with B2B based partnerships.
- Comfortable with Excel, Google Docs, Hubspot CRM, and other technology solutions for managing partnerships.
- Strong internal and external communicator with strong interpersonal skills.
- A passion for entrepreneurship is a must and startup experience is a plus.
Bonus Points
- High EQ and a sense of humor (we’re fun!)
- Some basic design chops and website management experience
- You have experience in the startup world and on cross-functional teams
- You have international experience and wouldn’t mind doing some travel, including overseas
Your Compensation:
Total compensation for this role is between $70,000 and $90,000 based on experience, and is made up of a base salary and bonus. We’ll discuss this more with you early on as we begin the interview process.
Equal Opportunity Employment:
GAN is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. GAN is committed to being an Equal Employment.
Opportunity Employer and offers opportunities to all job seekers including any job seeker with a disability. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected].
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