The Pro's Closet

At The Pro’s Closet, we’re changing the way people buy and sell bikes to make the world a better place.

ABOUT US:

The Pro’s Closet Inc. (TPC) is the world’s largest and most trusted brand for pre-owned bikes. We purchase new and pre-owned bikes and accessories from manufacturers, retailers, and individuals. Each bike undergoes a rigorous Certified Pre-Owned inspection and top-to-bottom service to ensure every bike is delivered in next-to-new condition. Our innovative Buyback Guarantee gives customers full transparency by offering guaranteed trade-in values for 18 months after purchase. With hundreds of bikes to choose from, we offer the world’s largest and most diverse selection of high-quality road, mountain, gravel, cyclocross, triathlon, and e-bikes, as well as a full line of parts, accessories and apparel. We are experiencing phenomenal growth, and on the lookout for highly talented, like-minded people who want to take part in our mission: to change the way people buy and sell bikes.

WHAT SETS TPC APART:

We are committed to building a great company and we believe this starts with great people and a great company culture. Each individual has a key role to play in TPC’s success, but we all work as one team dedicated to constant improvement and efficiency. We welcome making mistakes and learning from them.

Our structure allows you to take responsibility and shape the company for the better and be recognized for it. From top to bottom, we adhere to core beliefs in transparency and openness. We love to work hard, but always leave time to ride bikes.

ABOUT THE JOB:

TPC is looking for a People Operations Specialist to join our People & Culture Team to help support our 180 (and growing!) person team. This is an exciting opportunity for someone who thrives in a high growth, often ambiguous environment. You will work with our VP of People & Culture to support our recruiting function while our Recruiter is out on leave, as well as provide administrative support to the team in an ongoing capacity.

As our People Operations Specialist you will have the opportunity to take a critical role in driving our headcount growth, while also learning to be a dynamic People Ops generalist. To be successful in this role you can tirelessly context shift, easily connect with all types of people, notice all the small details, and organize those around you. 

WHAT YOU’LL DO:

• Recruiting (4 month full time assignment, and project based ongoing):
  • Assist VP of People & Culture to lead established recruiting process 
  • Collaborate with department managers to understand job requirements for each position and then assist in creating specific, attractive job descriptions that align with our hiring brand
  • Post and manage all open requisitions, working with managers to usher candidates through the hiring process without missing a timely follow up
  • Sort through resumes and assist in sourcing candidates for hard to fill roles
  • Candidate screens: assess applicants' knowledge, skills, and experience to best suit open positions, but more importantly ensure culture fit and integrity prior to passing them to hiring managers
  • Manage relationships with external recruiters, partnerships, and contract employment agencies
• People & Culture administrative support
  • Assist HRBP in executing onboarding and off-boarding checklists for new employees and separations
  • Support monthly benefit administration process including processing elections, answering employee questions and monthly benefit invoice reconciliation
  • Facilitate monthly performance management cadence
  • Help keep HRIS system accurate and up to date
  • Demonstrate functional expertise by responding to questions regarding benefits, HR systems (Namely, Greenhouse) and programs (e.g. performance management, 401(k), benefits) and company policies 
  • Partner with People & Culture team on strategic and growth initiatives
  • Develop People & Culture-related content for TPC’s social media channels that support recruitment priorities and builds employer brand awareness
  • Assist in collecting data and completing applications for workplace awards programs
  • Collaborate with HRBP to develop, implement, and manage programs and initiatives that contribute to employee engagement goals
  • Support HRBP in Wonolo temp agency management, providing first day tour, collecting required documentation, answering questions, and following up with candidates as needed

ABOUT YOU:

• 1+ years in an administrative, and ideally HR function
• You thrive in ambiguity, see what needs to be done, and do it
• Excellent organization and writing skills
• Belief that relationships are everything, and you rarely tire from communicating and listening to coworkers and candidates
• Experience in performing phone screens, facilitating process, and scheduling
• Superior attention to detail - you rarely miss the details
• Excellent judge of character, interpersonal, and communication skills
• Ability to work independently, make good decisions, and ask if you don’t know
• A basic knowledge of employment law, it’s practical application, and confidentiality
• You’re a quick study with new technology systems
• Enthusiastic about the outdoor/cycling industry, the people it attracts, and all the gear!

THE PERKS OF WORKING AT TPC:

• Salary Range: $50-70k, depending on your experience
• 3 weeks paid vacation, 6 paid holidays, and a paid day off on your birthday
• Generous medical, dental, vision benefits
• Company paid disability and life insurance
• 401k with company matching 
• Stock options
• A fun, relaxed, and flexible work environment 
• Weekly all-hands company meeting keeps you engaged and connected to the business and your team members  
• A culture of transparency with regular updates on company performance  
• Group rides and amazing industry discounts

Louisville

No Deadline Provided

Salary Range: $50-70k