Can Do MS is a national nonprofit organization that delivers health and wellness education programs on exercise, nutrition, symptom management, and motivation to help families living with MS thrive.
Each month, a variety of live programs are offered to help people living with MS and their support partners build connections, learn from healthcare professionals, and address their own unique challenges. Topics include nutrition, exercise, cognition, fatigue, relationships, family planning, employment, and more!
All programs are free of charge for individuals living with MS and their support partners.
The Donor Relations Manager will develop and execute the organization’s annual strategic fundraising plan including but not limited to: peer-to-peer fundraising campaigns, special events, monthly giving, individual giving, annual appeals, planned giving, and ongoing stewardship.
Duties/Responsibilities
Individual Portfolio Management (30%)
• Manage a caseload of 150 donors and peer-to-peer fundraisers
• Create and execute a Donor Engagement Plan for each tier of donors on your caseload focused on fulfilling the donors’ passions and interests. Modify as circumstances change.
• Qualify new and existing donors and add them to your portfolio, as necessary.
• Cultivate your caseload of donors by reporting back, stewarding, and asking for gifts, when
appropriate.
• Ensure the database is kept up to date on key donor information, notes on calls and meetings, passions, and interests, and communication preferences.
• Attend programs and events across the US to further develop relationships with new and existing donors.
Annual Fundraising Campaign Management (40%)
• Responsible for achieving fundraising goals of over $480K+ YOY via Individual Giving, End of Year, Monthly Giving, and KickMS fundraising campaigns.
• Involve the Board of Directors and Development Committee appropriately with plans, solicitation, and stewardship through the CEO.
• In collaboration with the CEO, leadership team, development & marketing teams grow a major gifts program including identification, cultivation, and solicitation of major donors.
• Manage and fulfill the existing Donor Communication Calendar. Adjust the Calendar as
necessary.
Event Fundraising and Management (20%)
• Responsible for achieving fundraising goals of $450K via SKI for MS and MS Global.
• Manage the Development Team to execute successful fundraising campaigns for SKI for MS, MS Global, and other peer-to-peer events.
• Generate the growth of third-party fundraising opportunities.
• Attend and participate in all Can Do MS events to help in the duties of fundraising, set up, run of show, meeting with fundraisers, to clean up after the event.
Budget Forecasting and Team Management (10%)
• Consistently update revenue forecast in the overall master budget for all contributions related to individual contributions and signature events.
• Coordinate with the Event Manager and Communications Manager to ensure campaign and
event budgets are honored.
Qualifications
• Education/Experience
o Four-year college degree.
o 3+ years’ experience working with individual donor fundraising and managing peer-to-peer
fundraising programs.
o Sales and/or marketing experience a plus.
• Knowledge, Skills, and Abilities
o Ability to work both independently and as part of a team.
o Collaborative approach and willingness to be inclusive of all team members regardless of
race, age, ethnicity and background.
o Very comfortable with donor phone calls; excellent interpersonal skills
o Capable of managing a high volume of stewardship necessary
o Exceptional attention to detail.
o Ability to multitask, efficiently manage shifting priorities, and work in a fast paced
environment.
o Experience working with and managing volunteers.
o Excellent organizational, written, and computer skills a must.
o Proficient in the use of Microsoft Office products, Excel spreadsheets, and donor
management systems such as Blackbaud.
o Experience in creating and managing email campaigns and online fundraising webpages
preferred.
o A self-starter with a track record in successfully managing projects from inception through
implementation.
o Openness to input and feedback.
o Openness to travel and occasional work on nights and weekends to oversee events.
• Physical Demands
o Must be able to lift 25 pounds or more (may be required for event setups)
o Cross-country travel may be required to attend programs and fundraising events and to
represent Can Do MS.
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