After having two energetic boys, Carolyn Harrington finally got her little baby girl, Maty. She was ecstatic! But that feeling faded quickly and turned to fear when she found out Maty was born with major heart defects that required Maty to endure three heart surgeries before the age of 5 and left her with a weakened immune system.
As if that wasn’t bad enough, Carolyn was diagnosed with Rheumatoid Arthritis just after Maty was born. Facing these challenges, Carolyn became frustrated with modern medicine. Little did she know that this frustration would be the catalyst for her inspiration. She began researching natural ways of healing. What started with a mission to keep her friends and family healthy through natural healing became what is now known as Maty’s Healthy Products.
Maty’s is focused on providing pure, all natural, and organic alternatives to traditional medication. When a shopper picks up a Maty’s product, she can smile because she recognizes every ingredient and doesn’t see a long list of scary side effects.
Maty
SUMMARY
Maty’s is looking for a highly motivated, flexible, and energetic candidate seeking an opportunity in a fun, dynamic start-up like environment. We are seeking a great communicator with strong accountability for results. You will work externally to answer customer inquiries and help support the Quality Assurance team on various projects. NOTE: While the role is Boulder based, we have a flexible location arraignment and most employees work from home most days.
CORE RESPONSIBILITIES
- Respond in a timely manner to phone and email inquiries from customers and consumers.
- Management of Adverse Event and Consumer Complaint Reporting
- Daily communication with consumers and customers
- Work with the Product Innovation team to ensure new product launches meet stringent quality standards.
- Work with Quality Assurance team to ensure delivery against GMP requirements.
- OPTIONAL (if you like to have fun!): Assist with organizing staff gatherings, meetings and trainings
QUALIFICATIONS
Education and Experience:
- Strong written and verbal communication skills
- Strong organizational skills
- Detail oriented and experienced in follow- through and completion of projects
- Ability to manage multiple projects simultaneously
- Resourceful, self-motivated and comfortable working independently
COMPENSATION AND BENEFITS
- $50k-$55k annually, commensurate with experience
- Flexible Paid Time Off
- Flexible hours
- Health, Dental, and Vision Insurance
- Fun, startup-like work environment
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