As the world’s largest retailer of pre-owned bicycles, we’re passionate about helping cyclists find their next great ride—and making sure high quality bikes keep rolling. We believe that every bike has a next owner, and that we all benefit when we keep more bikes on roads and trails. Some call it “recommerce.” Some call it “the circular economy.” We call it common sense. We created our innovative Certified Pre-Owned bike process, where our expert mechanics meticulously inspect every part on every bike to ensure that high-quality bikes stay in motion longer. We obsessively curate our ever-evolving new and pre-owned inventory, including frames, components and wheels. We track the market and technical trends, and only take the bikes that meet our exacting standards. Our process evolves with the cyclist, from Certified Pre-Owned bikes, to risk-free 30-day returns, to our Guaranteed Buyback program. TPC. We’re changing the way cyclists buy bikes.

WHAT SETS TPC APART:

We are committed to building a great company and we believe this starts with great people and a great company culture. Each individual has a key role to play in TPC’s success, but we all work as one team dedicated to constant improvement and efficiency. We welcome making mistakes and learning from them.

Our structure allows you to take responsibility and shape the company for the better and be recognized for it. From top to bottom, we adhere to core beliefs in transparency and openness. We love to work hard, but always leave time to ride bikes. 

The Director of People and Culture is a dynamic leader developing an inclusive, employee-oriented culture that emphasizes collaboration, quality, continuous improvement, and high performance. In this role you will be responsible for supporting the day to day people operations at TPC, while implementing and driving HR best practices. You will work closely with Leadership to cultivate an environment where employees want to work, realize their full potential, and can be successful by driving engagement, performance, and employee development. You are someone who can elevate the business with your expertise, insights, and passion to facilitate effective collaboration and consistent communication.

WHAT YOU’LL DO:

• Drive creation and execution of strategies, goals, and tactics in alignment with HR functional priorities, business segment plans
• Build and support the TPC culture by leveraging the company’s values and guiding behaviors to drive accountability and engagement throughout operations
• Serve as a business partner supporting departmental heads as it relates to our people, leaders, culture and organizational health and effectiveness
• Partner with leaders to address and resolve employee relations issues and concerns, including taking corrective action and conducting internal investigations as needed
• Develop, implement, and analyze HR metrics to improve productivity and performance
• Provide guidance on performance management, career coaching and discipline 
• Develop benefit strategy and administer employee benefit programs including enrollments, terminations, changes, reporting, disclosures, reconciliation of monthly invoices, and responding to employee inquiries
• Ensure compliance with all federal, state, and local laws and initiatives 

ABOUT YOU:

• 7+ yrs. of experience with employee relations, building positive employee morale, and using systems and practices to support employee engagement
• Working knowledge of workers compensation, federal and state employment law
• Demonstrated expertise in people/HR policies & procedures - and a track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business
• You have experience in managing HR responsibilities and people across multiple locations and states
• Excellent verbal and written communication skills with strong ability to follow up in a timely manner
• You have a roll up your sleeves approach, and thrive in a fast-faced, high-urgency environment
• You are self-driven, analytical, and able to proactively identify and drive opportunities to contribute to the team's success with desire to make TPC better
• Posses a high level of integrity as well as personal accountability
• A positive and professional attitude and a consistent work ethic, must be self-motivated and work well alone as well as on a team in a shop/warehouse and office atmosphere
• Enthusiastic about the outdoor/cycling industry, the people it attracts, and all the gear!
• TPC requires employees to be fully vaccinated for COVID-19 for in person work and company events as required by your role, unless you qualify for an exemption allowable under the law

THE PERKS OF WORKING AT TPC:

• Salary Range: $120-160k annually, depending on experience
• 3 weeks paid vacation, 6 paid holidays, 3 floating holidays, and a paid day off on your birthday
• 100% medical, dental, vision benefits, with a 60% dependent contribution
• Company paid disability and life insurance
• 401k with generous company matching 
• Stock options: we’re all owners!
• A fun, relaxed, and flexible work environment
• WFH Flexible: This role is primarily on-site at our office in Louisville, but is flexible for partial WFH
• Bi-monthly all-hands company meeting keeps you engaged and connected to the business and your team members  
• A culture of transparency with regular updates on company performance  
• Group rides and amazing industry discounts