ALOHA is on a mission to make healthy living simple and accessible to everyone through clean, organic, plant-based food. With focus on our Protein Bars, Protein Ready-to-Drink, and Protein Powder categories, ALOHA creates organic products meant to be savored and enjoyed without sacrificing taste or nutrition. Every item is formulated to the highest standard, nutrient-rich, and thoughtfully packaged with deep respect for both people and the environment. ALOHA is currently available at Whole Foods, Kroger, Publix, Safeway/Albertsons, Wegmans, Harris Teeter, Sprouts, HEB, Stop & Shop, Amazon, Thrive Market, and many others. To learn more visit: www.ALOHA.com
About The Role at ALOHA
ALOHA is seeking an Operations Associate who demonstrates passion, grit and embraces accountability. Reporting to the Director of Supply Chain, the Operations Associate will be responsible for order processing and third-party relationship management for this fast-growing Company. Furthermore, this Candidate will work holistically on streamlining Operations processes and cross-functional problem-solving aimed at achieving higher levels of efficiency, maximizing fulfillment rate and ensuring premier customer service.
Candidate must have strong track record of success with like-minded, consumer-driven companies, be able to work well in a collaborative (remote-based) team environment, and be passionate about meeting stretch objectives while putting the customer first. This person is self- motivated, proactive, transparent, and desires to be in a fast-paced, entrepreneurial environment. Passion for health and wellness is a must!
ALOHA is committed to creating an inclusive environment where diverse voices are active and welcomed in all aspects of our business and team. We are a passionate team on a mission to provide delicious, plant-based food to everyone while also using our business as a force for good. Benefits include health insurance, 401(k), paid time off, opportunities to volunteer with local nonprofits and plenty of fun! All employees become owners of the company; equity options are a great upside to reap what you sow.
RESPONSIBILITIES INCLUDE Oversight:
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Manage all aspects of both EDI and non-EDI order processing in QuickBooks: purchase order processing, confirmations, distribution and warehouse logistics, proof of deliveries and delivery confirmation
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Communicate with Sales department (internally) and with Customer Partners (externally) on any supply chain related issues
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Verify order pricing with 100% accuracy – potential to include invoicing and some light financial work - business-savvy and financially attuned
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Understand third-party warehouse procedures, including logistics providers and any 3PL (broker/distributors) to facilitate timely shipments and pick-ups. Proactively identity potential issues and reactively solve transportation, logistics systems, and customer issues
Experience & Key Competencies:
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3-5 years of experience within the CPG world and preferably in the broader food industry
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Bachelor’s degree in Business, Supply Chain Management or related field preferred
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Key leadership characteristics: transparency, integrity, leadership/drive for results,
collaborative, flexible, strong communicator, player/coach mentality with ability to roll up
sleeves
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Practical time management skills and being an adaptive problem solver is a must
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Proficiency within the Microsoft Office Suite particularly in Excel, Outlook, and Teams
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Significant expertise with SPS Commerce EDI and QuickBooks
About You:
• You are scrappy and enjoy the paradoxical challenge that can be the combination of analytical and qualitative problem solving
• You speak your mind and engage in productive discussions, yet remain solutions oriented and fact-based
• You play as hard as you work, and love the way of life of leading in a young and nimble organization
• You believe doubling a business year over year to be considered as the goal each and every year
• You can appreciate the highs and lows of a mid-sized but entrepreneurial environment and embrace the opportunity to truly make a difference at both a high and “in the weeds”/low level depending on what the business needs require
• Personality profile to fit into an challenger-brand, high-growth culture that requires teamwork and significant interaction with partners at all levels
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