Willow provides high-end home care on a membership basis. Our unique home concierge service makes us your single point of contact for all things home-related.

Our proven system begins with a custom home care plan and tech-enabled dashboards.

We then proactively coordinate, schedule, and manage projects of all sizes using our top-rated vendor network. 

Home Concierge 

This an exciting opportunity to join a Boulder-based business dedicated to innovating home management for some of Boulder’s most beautiful homes. With our unique home dashboards and custom care plans, we are on a mission to make homeownership more manageable for the clients we serve. This is an excellent opportunity to join a company early on; we have a lot of room for growth. 

Who You Are

You are dynamic, organized by nature, charismatic, and proud of the work you do. You’re a go-getter and want to nail the details. You hate a cluttered inbox, like working in a collaborative workspace on Pearl, and you would rather not spend all your time behind a computer. You are outgoing, kind, and warm, and you hold yourself to high standards (and meet them). You’re known for leaving a lasting impression because at Willow, we do so; with the vendors we work with and the clients we serve. 

Who We Are

We care about our clients and what we’re building a lot. We stay two steps ahead and take pride in what we do. We show the same respect and appreciation to everyone we meet, and we value authenticity and taking ownership above all. We are a scrappy and courageous bunch who take care of ourselves and each other and aren’t afraid to lean into the uncomfortable.

Responsibilities & Duties

• Responsible for managing Boulder's high-end homes and building deep relationships with high-net-worth clients
• Manage small projects, repairs, and ad hoc requests from homeowners
• Meet vendors to let them into homes, lock up, and create detailed reports on work and follow-up
• Schedule vendors for small to mid-scale home projects, ensuring deadlines are met
• Check-in on various portfolio homes and assist with all on-site meetings
• Use excellent process tools to manage a calendar to achieve monthly customer targets, track progress in a CRM, and identify opportunities to deliver an even better customer journey
• You will help develop and implement a home care plan for each client
• Drive your car to and from clients’ homes
• Creativity, always