WishGarden Herbs is a national supplement manufacturer that has been recognized as one of the fastest growing businesses in Northern Colorado. Like many of the medicinal plants we use in our blends, our roots run deep. Woman-owned and family-run since 1979, WishGarden is one of the original herbal renaissance companies. We maintain a deep respect for community, tradition, and plant power. Nationally-known herbalist, educator, and activist, Catherine Hunziker transformed WishGarden from a small start-up to a nationally-recognized company, making herbalism a natural choice for all. We are seeking a responsible, professional, and health-conscious Quality Manager to lead our Quality Department. This is a full-time position, five 8-hour days M-F hybrid (in person 3-5 days/week).
What you would like about us…
- We are a private, family run company, not a corporate giant
- We are a group of respectful, open, competent, motivated, diverse, and fun adults
- Opportunities for advancement
- Competitive compensation, health benefits, PTO, sick leave, 401k, and a fun, productive environment
Summary: Directs and oversees operation of the quality department (including quality assurance and quality control personnel). The Quality Manager will ensure that all elements of the company’s operations are carried out in compliance with appropriate Good Manufacturing Practices (GMP) principles and that all products are manufactured and released according to appropriate industry quality standards and requirements per 21 CFR111.
Essential Duties and Responsibilities: include the following with other duties that may be assigned:
Maintain a strong familiarity with all GMPs in manufacturing, packaging, labeling, and holding operations for dietary supplements (21 CFR 111) and current US food and dietary supplement labeling regulations and best practices (21 CFR 101)
Monitor the development and assess the impact of new and proposed changes in laws, rulings, regulations, and enforcement activities impacting the use of ingredients, product safety, labeling and advertising.
Oversee all team objectives, policies, and programs.
Ensure appropriate Health and Safety Management Plans, Environment Management Plans, and Product Quality Plans are in place; setting milestones to achieve them and ensuring that targets are met.
Establish and maintain the Quality Management Systems in line with regulatory, GMP requirements, ISO standards and customer expectations.
Communicate to management and leadership teams regulations and guidelines that impact the company.
Manage internal audits and ensure that ensuing action plans are implemented.
Oversee equipment, process and method Validation and Change Control to ensure that production processes are validated; changes made according to the appropriate procedure and that adherence to the validated processes are monitored by the QC department.
Work with QA Lead and Sourcing department on vendor audits and vendor qualification.
Review batch processing records, product quality certificates, batch disposition and product complaints.
Monitor raw material quality to ensure that it complies with contracted specifications.
Lead relevant investigations into all incidences or deviations involving quality, safety, health and environment.
Liaise between the Company and relevant authorities relating to any Environment, Health or Safety issues that may arise.
HAACP plan creation and management
Supervisory responsibilities:
Directly supervises QC & QA Leads and employees in department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and coaching documents and discussions; addressing complaints and resolving problems.
Reports to: Director of Operations
Qualifications:
- SOP writing experience or education a must
- 5 years’ experience in quality management, inspection, auditing or testing experience in related industry (dietary supplement industry is a plus)
- Proficient in Microsoft Office
- Knowledge of 21CFR111, 21CFR101, and 21CFR117
- Bachelor’s degree in Herbal Sciences, Microbiology, Food Science & Technology or related subject is desirable but not required
- Experienced an FDA audit is a plus
- 2+ years leading and managing teams
- Excellent organization skills
- Strong communication skills, both written and oral
- Basic math skills, such as fractions, percentages, ratios, and proportions
WishGarden Herbs is an equal opportunity employer. All aspects of employment including the decision to hire, promote, coach, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.
Sustainability Commitment:
Follow all company guidelines in regard to recycling and reducing waste in our facility</li>
<li>Read and follow all guidelines in the company Handbook and Code of Conduct in regard to supporting local business, sourcing guidelines and sustainability practices.
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