Hi, we’re Pact (nice to meet ya!). We started our company in 2009 with one goal: to become Earth’s Favorite™ Clothing Company. Everything at Pact is made with Organic Cotton, and we partner with Fair Trade Factories to support both people and the planet. The result? Comfortable everyday wear for everyone, plus some super cozy bed and bath products. To learn more, visit wearpact.com/about.

Overview

This role will primarily support the Operations team in all things associated with the management of transporting finished products, data integrity, website maintenance, environmental standards compliance, and inventory. The right candidate should be detail-oriented, uber organized, and able to effectively work cross-functionally with the Sales, Operations, and Marketing teams, freight forwarding partners, and factories.

Responsibilities

• Closely track and provide status updates of overseas shipments
• Create / manage documentation required for shipping / receiving of goods
• Assist with GOTS and Fair Trade compliance processes
• Ensure purchase orders accurately reflect packing lists
• Operate as liaison between returns processing partner (Happy Returns) and distribution
• center
• Identify areas for improvement in SOP’s
• Develop and implement reporting to support various cross-functional teams
• Provide marketing teams with new product updates and tracking for incoming shipments
• Assist distribution center with receipts by providing accurate forecasts and shipment
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• Proactively manage data integrity and assess how data management can be streamlined
• Execute updates to the website provided by marketing and product development
• Track item costs each season from factories to identify areas of improvement

About You

• Strong computer technical skills (Microsoft Excel, etc) required
• Capable of maintaining data integrity across multiple platforms
• Experience with NetSuite a +
• Effective verbal, written, and interpersonal communication skills
• Ability to maintain a positive and upbeat attitude ← super important!
• Flexibility to adapt quickly to changing circumstances.
• Confidently prioritize and identify solutions in a timely manner
• Interest in sustainability a must