At WebPunch, we believe feedback is the breakfast of champions. We help businesses build trust by responding to their online reviews with professionalism, heart, and a little flair. Our goal? To make our clients shine online and to strengthen their relationships with customers through the power of words. We're a close-knit, quirky crew that values creativity, kindness, and the pursuit of excellence—plus, we’re really into high fives.
We’re on the lookout for a friendly, detail-oriented writer who thrives in a collaborative environment. As a Review Responder, you’ll play a vital role in shaping the voice of our clients by responding thoughtfully and professionally to their online reviews.
We’re on the lookout for a friendly, detail-oriented writer who thrives in a collaborative environment. As a Review Responder, you’ll play a vital role in shaping the voice of our clients by responding thoughtfully and professionally to their online reviews.
This role isn’t just about writing responses—you’ll also:
- Write and edit blog articles, sales assets, and marketing materials
- Adapt tone and voice to match different client brands
- Meet deadlines consistently and communicate effectively with the team
- Help us all become better by sharing ideas, giving feedback, and embracing creative thinking
- Ask clients for Google reviews (with a goal of generating at least 3 new reviews per month per client)
You’re a Great Fit If You:
- Are a natural communicator with strong writing and editing skills
- Can channel different brand voices effortlessly
- Enjoy repetitive, detailed work and take pride in getting it right every time
- Are proactive, dependable, and love checking things off a to-do list
- Enjoy working independently but also value being part of a team
- Genuinely care about people—our clients, their customers, and your coworkers
- Know how to manage your time and love meeting deadlines
- Are comfortable asking for Google reviews and excited to help clients grow their online presence
- Want to work somewhere that values you as a human being, not just a worker bee
Perks & Benefits
- 20+ Paid Company Holidays
- Unlimited Vacation + Sick Time
- Your Birthday Off (Paid!)
- Becoming Your Best Self Initiative
- Paid Meditation with Headspace
- No Over-40-Hour Weeks or Weekends—Ever
- Virtual Team Events (Cooking classes, anyone?)
- Assembly Credits: Use them for gym, travel, daycare, coffee, etc.
- Company-Provided MacBook
- Pet Adoption Program (We pay 50% of your adoption fees!)
- Health, Dental, Vision + HSA
- 401k with 3% Match + Roth Account Option
- Half-Day Fridays
The Team
You’ll be working alongside a small group of talented writers, a pirate or two, and our graphic designer. We believe in autonomy over micromanagement and emphasize strong relationships both within our team and with our clients. Every weekday, we check in with each other for a short standup to stay connected and on track. The vibe is creative, supportive, and always fun.
Please let them know you heard about it from Venture Connect