Willow is a high-end home concierge service that simplifies homeownership by proactively managing maintenance, repairs, and projects through a single, trusted point of contact.

Home Concierge | Willow

This is an exciting and competitive opportunity to join a Boulder-based company redefining modern home management. Willow is a high-end home concierge service that simplifies homeownership by proactively managing maintenance, repairs, and projects through a single, trusted point of contact.

Who You Are

You’re a high performer who brings grit, follow-through, and a calm, confident presence to everything you do. You thrive on making the impossible possible. You’re naturally organized, detail-oriented, and proud of your work.

You love a well-crafted email, keep a clean inbox, and never show up without your notebook. You enjoy being part of a collaborative team but prefer a role that gets you out from behind a desk.

You’re warm, thoughtful, and articulate. You hold yourself to exceptionally high standards—and meet them. People remember you for all the right reasons.

Who We Are

We care deeply about our clients and what we’re building. We stay two steps ahead, take ownership, and take pride in delivering an exceptional experience. We value authenticity, integrity, and thoughtful communication.

We’re a small, driven, supportive team that looks out for one another and isn’t afraid to lean into challenges. We work with intention, protect our culture, and believe great service starts with great people.

Responsibilities & Duties

●  Manage a portfolio of Boulder’s high-end homes and build trusted relationships with homeowners

●  Oversee small projects, repairs, and ad-hoc requests with clear communication and follow-through

●  Meet vendors onsite, provide access, ensure quality, and deliver concise reports and updates

●  Coordinate and schedule vendors for small to mid-scale projects, maintaining timelines and standards

●  Conduct routine home check-ins and support onsite meetings and walkthroughs

●  Use our tools to manage calendars, track progress in the CRM, and spot opportunities to enhance the client experience

●  Help create and execute personalized home care plans

●  Drive your own vehicle to client homes (we have 3 company cars to use, too)

●  Bring creativity and continuous improvement to the role

We are a high-performing team, this is a competitive role, we are looking for the best.

Please fill out this form (desktop only) if this sounds like you, even if you don’t have the background or direct experience in home management.

Link for mobile: https://0hwcvdp5a8b.typeform.com/to/YyAjhZgm

Hours | Full-time in-office (Downtown Boulder)
Vacation | Unlimited time off (3-4 weeks is typical)
Salary | $80,000-95,000 + healthcare stipend + profit share program